Privacy Policy

Information we collect

Information you provide: name, business name, contact details, MC/DOT authority, insurance documents, tax identification (such as your W-9), trade references, and any messages you send us.

Information collected automatically: device, browser, and usage data such as pages viewed and approximate location derived from your IP address.

How we use information

To onboard and verify carriers, match and dispatch loads, process settlements, provide support, and operate and improve our services.

To communicate with you about your account, loads, and service updates, and, where permitted, about relevant offers.

To comply with legal, tax, insurance, and safety obligations applicable to freight brokerage.

How we share information

With shippers, carriers, and partners as needed to arrange and complete the movement of freight.

With service providers who process data on our behalf (for example, payment, email, hosting, and analytics providers) under contractual confidentiality obligations.

When required by law, to enforce our agreements, or to protect the rights, safety, and property of LLG, our users, or the public.

We do not sell your personal information.

Cookies & analytics

We use essential cookies to operate the site and limited analytics to understand usage and improve performance. You can control cookies through your browser settings.

Data security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption of sensitive fields such as tax and banking identifiers. No method of transmission or storage is 100% secure.

Data retention

We retain information for as long as needed to provide our services and to meet legal, tax, insurance, and recordkeeping requirements, after which we delete or de-identify it.

Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, or to object to certain processing. To make a request, contact us using the details below.

Changes to this policy

We may update this policy from time to time. We will post the revised version with an updated effective date, and material changes will be communicated where appropriate.

Contact us

Questions about this policy can be sent to hello@libertylogisticgroup.com or to our headquarters address listed on our contact page.